Travel Risk Management in Corporate Travel: Putting Employee Safety First

In an increasingly unpredictable world, business travel carries more risks than ever before, from extreme weather events and political unrest to cybersecurity threats and global health emergencies. For UK organisations, safeguarding employees on the move is no longer optional; it’s a board-level priority.

The Business Travel Association (BTA), in partnership with the TRIP Group, just released a report on Travel Risk Management (TRM). It highlights why businesses must take a proactive, structured approach to protecting their travellers while ensuring business continuity. At arrangeMY, we’ve embedded these principles into our operations, combining real-time traveller tracking, comprehensive reporting, and 24/7 crisis support to give our clients complete peace of mind.

Click here to download The BTA Travel Risk Management in Corporate Travel Report.

Why Travel Risk Management Matters More Than Ever

Today’s travel landscape is evolving rapidly. Business travellers face a wide range of risks, including:

• Extreme weather events and climate-related disruptions
• Cybersecurity threats such as data breaches and phishing attacks
• Political instability and civil unrest
• Medical emergencies and inadequate local healthcare facilities
• Transport disruptions caused by strikes, cancellations, or infrastructure failures

Failure to manage these risks can lead to legal, financial, and reputational consequences. The introduction of ISO 31030 has set a new global standard for Travel Risk Management, providing a framework for companies to demonstrate duty of care and ensure compliance with best practices.

arrangeMY’s Approach to Travel Risk Management

At arrangeMY, we take a proactive, technology-driven approach to TRM, combining expert human support with cutting-edge tools:

Real-Time Traveller Tracking

Through our arrangeMY Data reporting suite, we can instantly identify travellers affected by any incident via our ‘whereabouts reports’. These reports include mobile contact details, enabling rapid communication and support, whether it’s arranging emergency transport, accommodation, or relocation.

24/7 Crisis Management Team (CMT)

Our in-house Crisis Management Team is available around the clock to handle emergencies. In the event of disruption, we:

• Run immediate traveller location reports
• Issue real-time travel alerts via email and booking platform
• Contact travellers directly to arrange repatriation or alternative plans
• Keep clients’ key stakeholders informed with hourly updates

Enhanced Risk Intelligence

We partner with Travelogix and Geo., giving clients access to an intuitive traveller tracking interface, live country-level health updates, and real-time security alerts for complete situational awareness.

Case Study: Heathrow Airport Closure – March 2025

When London Heathrow Airport temporarily closed due to a major power outage, our

CMT immediately stepped in:

• Ran a detailed flight impact report within minutes
• Prioritised affected travellers due to fly within 24-48 hours
• Secured alternative flights and accommodation
• Provided regular updates to both travellers and employers

Thanks to our proactive planning and rapid response, we avoided major disruption and ensured our clients’ employees were supported every step of the way.

Partnering With a TMC That Puts Safety First

In today’s corporate travel landscape, a Travel Management Company (TMC) is more than a booking provider – it’s a risk management partner.

By combining cutting-edge technology with expert human support, arrangeMY helps organisations fulfil their duty of care, protect their people, and minimise operational disruption.

Ready to Strengthen Your Travel Risk Strategy?

If you’d like to discuss how arrangeMY can support your organisation’s Travel Risk Management strategy, our team is here to help.

📞 Contact us today to speak with one of our specialists.