A Leading Wholesale Electrical Distributor

This leading wholesale electrical distributor connects electricians, contractors, and industrial organisations with top-tier electrical products, site supplies, and solutions. Initially secured through a competitive tender process in 2017, arrangeMY has recently been re-awarded the contract for a further two years.

Key Requirements

• Serve notice to the incumbent provider and manage a competitive tender process
• Achieve cost reductions and ensure adoption of a user-friendly online booking tool
• Maintain an offline booking option
• Enable full bill-back functionality and provide a thorough review of account procedures
• Deliver insightful and comprehensive management information
• Provide access to additional services such as venue finding, taxis, etc.
• Ensure a swift and seamless implementation process

Our Solution

• High online adoption: 66% across all travel types – hotels at 73%, rail at 54%, and flights at 42%
• 100% travel policy compliance
• 14% reduction in hotel rates: We introduced new hotels into the local rate programme and implemented a preferred hotel listing with client-specific negotiated rates
• Parking savings: Renegotiated existing rates to include car parking, which had previously been charged per night. This saved £17.5K in parking fees in the first year alone
• Travel policy rollout: Supported the client in rolling out a revised travel policy, with a reduction of £30 per night in London and £25 per night across the rest of the UK
• Increased rail savings: 18% increase in rail tickets purchased in advance (over 3 weeks prior), delivering significant savings on rail spend
• VAT reclaim project: Conducted a comprehensive financial review and helped the client claim back approximately £750K of unclaimed VAT
• Consolidated monthly invoicing: Introduced invoicing with detailed project codes, cost centres, itemised lines, and specific terms and conditions
• Transparent reporting: Provided structured, real-time management reporting with full cost transparency and detailed spend breakdowns
• Training venue sourcing: Currently working on sourcing new training venues for the client’s sales team across the UK, all within a restricted budget

Successes

• Full implementation of a bespoke online tool within just 4 weeks
• Online adoption increased to 72% within 4 months, rising to 85% overall (96% for rail bookings)
• 100% travel policy compliance maintained
• 14% reduction in hotel rates achieved with new hotels added to the local rate programme and preferred hotel listings put in place
• £30 per night reduction in London hotel rates and £25 per night reduction across the rest of the UK, following the revised travel policy rollout
• 18% more rail tickets purchased in advance (over 3 weeks prior to travel), delivering significant savings
• Consolidated monthly invoicing with detailed project codes, cost centres, itemised billing, and clear terms and conditions
• Identified over £700K of unclaimed VAT
• Client’s finance team now has full access to arrangeMY’s data, providing complete visibility of travel spend
• Ongoing support in sourcing new training venues across the UK for the sales team on a restricted budget
• Corporate rates set up in key areas, helping the client manage budgets more effectively
• Renegotiated existing rates to include car parking, resulting in parking savings of between £15-20K in the first year