We are proud to be one of the largest privately owned business travel agencies in the UK. Our eighty plus staff team in Worcester works with our expanding lists of clients to deliver cost effective and impartial solutions. This renowned caring service is supported by our ongoing investment in the latest technology to enhance our customers’ experience.
Because we care we offer our clients a truly personal service through our Account Management structure combined with a comprehensive suite of Management Services that gives them control.
Our flexible approach means that our range of services embraces everything from single bookings to working with our larger clients to create a cohesive Strategic Meetings Management Policy.
As well as air, rail and accommodation, arrangeMY provides a whole host of other travel services including visa applications, car hire and ferries.
We guarantee that we will always offer you the best rates available for all bookings. We will never be beaten on price or service on the same booking terms and conditions.
With access to the world’s leading airlines, the ability to hold seats and extensive experience in planning and booking flights all over the world, our travel team are your one-stop shop when it comes to global roaming.
arrangeMY Trip is our total booking solution. Our online portal enables you to search and book the cheapest tickets and accommodation available in around 3 minutes. There is a single login and the system can be tailored to manage any specific travel policy.
While providing access to our award winning online booking tool, arrangeMY Trip, if required, we also operate a full professional expert agent-led service for those who prefer to speak with someone over the phone or via email.
Whatever your event, our expert team will source the right option for you with our FREE venue finding service. We will take you through the whole venue finding process, from the initial proposal to site visits at shortlisted venues and full pre and post event support.
We have been helping companies reduce their meetings spend since 1990, with our work shifting from achieving the best rates for one-off events, to managing companies’ complete meetings spend – a discipline known as Strategic Meetings Management.
We truly believe that our clients receive exceptional customer service. Combined with a competitive fee structure, which can be built upon your bespoke requirements.
Our consolidated invoice service automates the payment process, delivering documentation to you electronically. This system streamlines the billing process by reducing the number of individual invoices you handle, saving you time and reducing your costs.
Our office is open between the hours of 8am and 8pm, which is particularly useful at hotels because this is the key check in and check out period. However, we also offer a 24 hour assistance to support our clients during emergencies.
Our detailed management information enables you to monitor usage and spend levels. This service is an online solution that enables us to have real time management information at your fingertips in 7 seconds, allowing you to maximise the effectiveness of a preferred hotel and travel programme by identifying savings and compliance.
Your Account Manager is responsible for all aspects of your relationship with arrangeMY. They will work closely with your organisation at procurement, finance and booker level to ensure that you receive a level of service that not only meets, but exceeds your expectations.
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