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Relationship between arrangeMY and Client  

A multinational High Street clothing chain directly approached arrangeMY to request assistance for their UK and European group accommodation requirements. The client felt that their incumbent agent did not provide the high touch level of customer service and expertise that would guarantee that best value was being negotiated for every reservation which resulted in additional internal workload to their administration team.

Having been directly recommended to arrangeMY, the client was already aware of our specialist group accommodation team and the levels of service they already provided to existing customers. arrangeMY were able to provide specialist account management and dedicated experienced consultants to manage all bookings and build a strong relationship with key stakeholders.


(Group accommodation – £800k spend)